Customer Experience Stack
Increase the value of your brand with customized and innovative technology solutions.
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Menadena is a technology solutions consulting agency dedicated to providing customized and innovative solutions that help businesses deliver great customer experiences. We help businesses apply communications technology, digital marketing, and energy solutions to attract and retain customers. Unlike traditional consulting, we work with technology leaders to support great customer experiences throughout the customer journey.
Ben Robertson, president of Menadena
Since I became a technology solutions consultant in 2015, I have been looking to design the perfect set of solutions for delivering great customer experiences.
Solutions that would be easy to understand and implement. Solutions that could be managed online. Solutions that provide data and metrics leaders need to achieve their goals.
It took 5 years, a lot of hard work, and thousands of customer interactions to finally come up with the CX Stack.
The CX Stack is based on the concept that every organization needs solutions to engage their customers throughout the customer journey: awareness, consideration, decision, and experience.
When these steps are not connected, customers slip through the cracks, employees feel frustrated and the brand promise gets lost as you scramble to make everything work.
When you connect the steps, you can actually start focusing on delivering your brand promise and great customer experiences in an environment of peaceful productivity.
Start using the CX Stack today with our playbooks and save weeks of headaches trying to choose the right technology.
Clear and actionable content
Real life business use cases
Digital technology leaders
12 West Street, Suite 3, Keene, NH 03431 (603) 506-6450
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